WhereDaily News: CallMiner and Five9 Announce a Partnership to Deliver Faster Speed-to-Value for Customer Engagement Analytics Clients
WALTHAM, MA--(Marketwired - September 08, 2016) - CallMiner, the leader in speech and customer engagement analytics solutions, and Five9 (NASDAQ: FIVN), a leading provider of cloud contact center software, today announced a partnership where Five9 will resell CallMiner Eureka and myEureka cloud-based customer engagement analytics, delivering greater speed to intelligence and results to the enterprise market. The combined CallMiner and Five9 solution will provide actionable customer insights that can transform all areas of business -- from the contact center to marketing, finance, operations, sales and product development.