WhereDaily News: O'Charley's Notifies Customers of Payment Card Incident
NASHVILLE, TN--(Marketwired - May 20, 2016) - O'Charley's values the relationship it has with its guests and understands the importance of protecting payment card information. When one of O'Charley's network security tools identified suspicious network traffic, O'Charley's immediately began an investigation and engaged a leading third party cyber-security firm to assist. On April 8, 2016, the cyber-security investigation identified signs of unauthorized access to the payment card network of O'Charley's restaurants. Findings show that an unauthorized program was installed on point-of-sale devices that looked for data from payment cards swiped in the restaurants when the data was being routed to obtain authorization for the transaction. In some instances the program identified data from the card's magnetic stripe that included the cardholder name and card number. In other instances the program only found data from the magnetic stripe that did not include the cardholder name. No other guest information was involved. Cards used at O'Charley's restaurants between March 18, 2016 and April 8, 2016 may have been affected. O'Charley's restaurants located at 930 Windham Court, Boardman, Ohio and 2077 Interchange Drive, Erie, Pennsylvania, and the O'Charley's restaurant located in the Nashville International Airport were not affected.