WhereDaily News: What Does Your Service Cloud Partner Know About Omnichannel, Multichannel, Digital Channels and Media?

DENVER, CO--(Marketwired - May 27, 2016) -  Recently, we published a whitepaper called "12 Questions to Ask your Service Cloud Implementation Partner." The fourth question our contact center consulting experts suggest is what does the partner know about omnichannel communications such as email, web forums, chat, mobile and social?

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